Privacy Policy

Privacy Policy

Business Name Privacy Policy for SMS Messaging

Effective Date: Enter Current Date

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Introduction
At Business Name, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you opt into our SMS program. By enrolling, you agree to these terms, which comply with the 2025 Telephone Consumer Protection Act (TCPA), Campaign Registry requirements, and CTIA Best Practices.

1. Information We Collect

We collect the following information when you opt in to receive SMS messages:

  • Phone Number: The mobile number you provide to receive SMS messages.

  • Message Interaction Data: Delivery and engagement data such as delivery status and response keywords.

  • Consent Records: Timestamps and methods of your opt-in (web form, keyword, verbal, or paper form).

2. How We Use Your Information

We use your information to:

  • Send SMS notifications, updates, and reminders based on your opt-in preferences.

  • Demonstrate compliance with TCPA 2025 and Campaign Registry requirements.

  • Improve messaging quality and measure engagement.

3. One-to-One Consent Requirement

Under the January 2024 FCC ruling, your opt-in consent applies only to Therapycarept.

We do not share your consent with third parties or affiliates unless you explicitly authorize us to do so.

4. Message Frequency & Data Rates

You may receive 3–5 messages, unless there is a notification event.

Message and data rates may apply based on your mobile carrier plan.

5. Opt-Out & Help Instructions

You can control your SMS participation at any time:

  • Text STOP to unsubscribe immediately.

  • Text HELP for assistance.

6. Data Sharing & Disclosure

We follow strict data protection rules:

  • We never sell your personal data.

  • We may share limited data with technical service providers (such as mobile carriers) strictly for message delivery.

  • National Do Not Call Registry (DNC) protections apply. We honor DNC registrations unless you expressly opt in.

7. Security of Your Information

We use reasonable technical and organizational safeguards to protect your data. However, no digital system can be guaranteed 100% secure.

8. Record-Keeping & Proof of Consent

We maintain detailed logs of all opt-ins and opt-outs, including timestamps and consent methods, to comply with TCPA 2025 and Campaign Registry standards.

9. Changes to This Policy

We may update this policy as legal requirements change.

Material updates will be shared via SMS or posted on our website. Continued use of the service indicates acceptance of updates.

SMS Terms and Conditions

Introduction

By joining our SMS program provided by Therapycarept, you agree to receive recurring SMS messages (notifications, updates, and reminders) in compliance with TCPA 2025 and CTIA Best Practices.

1. Opt-In Consent

Your participation requires explicit one-to-one consent.

By opting in, you agree to receive SMS only from Therapycarept. Consent cannot be shared with other companies without your approval.

You may opt in using:

  • Web Form: Checking a clearly labeled SMS consent checkbox

  • Verbal Consent: Agreeing after receiving a proper consent disclosure

  • Paper Form: Signing an in-person form with SMS consent language

2. Message Frequency

You will receive no more than 3–5 messages, unless urgent notifications are required.
Standard carrier messaging rates apply.

3. Opt-Out Process

You can unsubscribe at any time:

  • Reply STOP to stop receiving messages

  • Reply HELP for support

4. Terms of Consent

SMS participation is voluntary and not a condition of purchase.
Messages are informational as agreed during opt-in.

5. Privacy Policy

Your mobile information is governed by our Privacy Policy:

1. Information We Collect

We collect the following information when you opt in to receive SMS messages:

  • Phone Number: The mobile number you provide to receive SMS messages.

  • Message Interaction Data: Delivery and engagement data such as delivery status and response keywords.

  • Consent Records: Timestamps and methods of your opt-in (web form, keyword, verbal, or paper form).

2. How We Use Your Information

We use your information to:

  • Send SMS notifications, updates, and reminders based on your opt-in preferences.

  • Demonstrate compliance with TCPA 2025 and Campaign Registry requirements.

  • Improve messaging quality and measure engagement.

3. One-to-One Consent Requirement

Under the January 2024 FCC ruling, your opt-in consent applies only to Therapycarept.com

We do not share your consent with third parties or affiliates unless you explicitly authorize us to do so.

4. Message Frequency & Data Rates

You may receive 3–5 messages, unless there is a notification event.

Message and data rates may apply based on your mobile carrier plan.

5. Opt-Out & Help Instructions

You can control your SMS participation at any time:

  • Text STOP to unsubscribe immediately.

  • Text HELP for assistance.

6. Data Sharing & Disclosure

We follow strict data protection rules:

  • We never sell your personal data.

  • We may share limited data with technical service providers (such as mobile carriers) strictly for message delivery.

  • National Do Not Call Registry (DNC) protections apply. We honor DNC registrations unless you expressly opt in.

7. Security of Your Information

We use reasonable technical and organizational safeguards to protect your data. However, no digital system can be guaranteed 100% secure.

8. Record-Keeping & Proof of Consent

We maintain detailed logs of all opt-ins and opt-outs, including timestamps and consent methods, to comply with TCPA 2025 and Campaign Registry standards.

9. Changes to This Policy

We may update this policy as legal requirements change.

Material updates will be shared via SMS or posted on our website. Continued use of the service indicates acceptance of updates.

 

2. How We Use Your Information
We use the information we collect for the following purposes:
To provide physical therapy services
To book and confirm appointments
To respond to inquiries and patient requests
To send reminders and follow-up communications
To process insurance claims or billing
To improve our website and patient experience
To comply with legal and regulatory obligations

1. Purpose of This Policy

This Privacy Policy explains how TherapyCare PT collects, uses, protects, and shares your personal and health information when you use our services or visit our website.

3. Disclosure of Your Information
We do not sell or rent your personal or health information. We may disclose your information only:
To authorized staff and licensed therapists for treatment purposes
To insurance providers and billing processors
To legal authorities if required by law (e.g., subpoenas or court orders)
To third-party service providers (e.g., website hosting or appointment software) who are bound by confidentiality agreements

4. Data Protection and Security
We take reasonable administrative, physical, and technical measures to protect your information, including:
SSL encryption on our website
Limited access to sensitive information
Secure data storage
However, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies
Our website uses cookies and tracking pixels to enhance your browsing experience. These technologies help us:
Analyze website traffic
Understand user behavior
Improve navigation and functionality
You can disable cookies via your browser settings, but some site functions may not work properly.

6. Third-Party Links
Our website may contain links to third-party websites (e.g., insurance networks, scheduling platforms). We are not responsible for their privacy practices. We encourage you to review their privacy policies.

7. Children’s Privacy
Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children.

8. Your Rights
Depending on your state and country, you may have the right to:
Access or request a copy of your personal data
Correct inaccurate data
Request deletion of your data
Opt out of marketing communications
To exercise these rights, please contact us at info@therapycarept.com.

9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
TherapyCare PT
Email: info@therapycarept.com
Phone: (914) 294-0080
Address: 1254 Central Park Avenue Suite 3, Yonkers NY 10704

Therapycare Physical Therapy

We understand what you’re going through. And we’ll do whatever it takes to get you back in action. We offer flexible hours and in most cases, we can see you within 24 hours.