Privacy Policy
Privacy Policy
TherapyCare PT (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://therapycarept.com, and when you use our services.
By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please do not access or use our site.
1. Information We Collect
We collect information from and about you in several ways:
a. Personal Information
When you use our website or services, we may collect:
Full name
Email address
Phone number
Mailing address
Date of birth
Insurance details
Medical history and treatment notes (if submitted through forms or via email)
b. Health Information (Protected Health Information – PHI)
If you are a patient or submitting health information for care, your data may be protected under HIPAA (Health Insurance Portability and Accountability Act). This includes:
Medical conditions
Therapy sessions
Appointment history
Doctor’s referrals
We are committed to maintaining the confidentiality and security of PHI as required by law.
c. Automatically Collected Data
When you visit our website, we may automatically collect:
IP address
Browser type and version
Pages viewed and time spent
Referring website addresses
Device type and operating system
This information is collected via:
Cookies
Google Analytics or similar tools
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide physical therapy services
To book and confirm appointments
To respond to inquiries and patient requests
To send reminders and follow-up communications
To process insurance claims or billing
To improve our website and patient experience
To comply with legal and regulatory obligations
3. Disclosure of Your Information
We do not sell or rent your personal or health information. We may disclose your information only:
To authorized staff and licensed therapists for treatment purposes
To insurance providers and billing processors
To legal authorities if required by law (e.g., subpoenas or court orders)
To third-party service providers (e.g., website hosting or appointment software) who are bound by confidentiality agreements
4. Data Protection and Security
We take reasonable administrative, physical, and technical measures to protect your information, including:
SSL encryption on our website
Limited access to sensitive information
Secure data storage
However, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and tracking pixels to enhance your browsing experience. These technologies help us:
Analyze website traffic
Understand user behavior
Improve navigation and functionality
You can disable cookies via your browser settings, but some site functions may not work properly.
6. Third-Party Links
Our website may contain links to third-party websites (e.g., insurance networks, scheduling platforms). We are not responsible for their privacy practices. We encourage you to review their privacy policies.
7. Children’s Privacy
Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children.
8. Your Rights
Depending on your state and country, you may have the right to:
Access or request a copy of your personal data
Correct inaccurate data
Request deletion of your data
Opt out of marketing communications
To exercise these rights, please contact us at info@therapycarept.com.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
TherapyCare PT
Email: info@therapycarept.com
Phone: (914) 294-0080
Address: 1254 Central Park Avenue Suite 3, Yonkers NY 10704
Therapycare Physical Therapy
We understand what you’re going through. And we’ll do whatever it takes to get you back in action. We offer flexible hours and in most cases, we can see you within 24 hours.